Customer care

Returns & exchanges

Our returns policy

DEV PLACEHOLDER: your real return window (e.g. 30 days from delivery), the condition items must be in, which items cannot be returned, and who pays return postage.

How to return

  1. DEV PLACEHOLDER: step 1, e.g. Contact us with your order number.
  2. DEV PLACEHOLDER: step 2, e.g. We send you return instructions.
  3. DEV PLACEHOLDER: step 3, e.g. Pack the item unworn with its tags and send it back.
  4. DEV PLACEHOLDER: step 4, e.g. We refund you within X business days of receiving it.

Exchanges

DEV PLACEHOLDER: whether you offer exchanges for a different size or colour, and how.