Customer care
Returns & exchanges
Our returns policy
DEV PLACEHOLDER: your real return window (e.g. 30 days from delivery), the condition items must be in, which items cannot be returned, and who pays return postage.
How to return
- DEV PLACEHOLDER: step 1, e.g. Contact us with your order number.
- DEV PLACEHOLDER: step 2, e.g. We send you return instructions.
- DEV PLACEHOLDER: step 3, e.g. Pack the item unworn with its tags and send it back.
- DEV PLACEHOLDER: step 4, e.g. We refund you within X business days of receiving it.
Exchanges
DEV PLACEHOLDER: whether you offer exchanges for a different size or colour, and how.